Exchange and Return Policy


Exchange and Return Police


We offer exchange services within 3 days from the date of receiving your order,
and returns within 2 days from the date of receiving your order.


Note: The shipping fee for both exchange and return within the Kingdom of Saudi Arabia is SAR 40.


For international orders, return fees are calculated based on the shipments weight and destination. Exchange service is not available for international orders.


If you request an exchange, you will receive an email within 48 business hours to proceed with the exchange/return process.


For returns, please allow up to 14 business days for the refund to be processed, depending on your bank’s refund timeline.


Note: We can only accept returns of unused products if they are returned with the original product tag and label attached.


We cannot accept returns or exchanges after the allowed period has passed.


Note: Shipping fees for exchange or return may vary depending on the courier company and the condition of the shipment.


Important: The return and exchange policy applies only to purchases made on www.haxstudio.com and does not apply to other sales channels or retail partners.



Final Sale & Special Orders


Custom orders, special orders, and pre-orders are considered final sale.


Please review the additional terms below:


Items marked as final sale cannot be returned or exchanged.


Items marked as final sale cannot be returned or exchanged.

Please refer to the list of final sale items (if available).

Return shipping fees are the responsibility of the customer.

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We do not provide return labels or reimburse shipping fees.



Please ensure all returned items are properly packaged.
Return parcels are the customer’s responsibility until received by us.


We highly recommend using tracked and insured shipping services when returning items.
We are not responsible for lost or damaged items during the return shipment.


If you requested a refund, the original shipping fees will not be refunded.
If you requested an exchange, the new order will be shipped free of charge.

If your requested size is not in stock, we will issue a refund to your original payment method.


If the product you received is incorrect, missing, or defective, please contact us within 2 days of receiving your order.
Be sure to include your order number, photos of the product(s), and all relevant references from your package.


In the event of a dispute, www.haxstudio.com reserves the right to make the final decision on all return cases.



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